Monday, November 26, 2007

T.I.P.

I thought the initial argument for hosts and hostesses to receive 1 percent of the servers tips to go towards themselves. But on a scale form 1-10 I thought the effectiveness of this proposal was only a 6 or 7. To point out the things that I thought were effective first, I thought the way she showed her exact calculations of the amount of money a host made and the comparison of it with that of a sever. This was effective because I knew she had thought it out and done her calculations, and the fact that she was a host at this particular restaurant made her proposal alot more credible and she could relate to the experiences she talked about in her proposal. But, what i didn't think was strong in her proposal was the fact that she kept repeating herself. She kept sayinng that a host does all these things, is so important to the servers and the customers. i don't know if she was just trying to stress the point that hosts are really important because thats where she wanted the focus to be, but I don't think that was effective because i pesonally was like "I got you the first 5 times".

2 comments:

Lauren said...

Haha nice post B.Will - and I agree with you.

As you mentioned, Wilson did her homework in seeking out the differences in pay between a host and a server. However, what she did not do was list out the sort of things that a host does to deserve the same pay a server does. I do wish that she had mentioned some names when she said, , "I later discovered that many other restaurants not only tipped their hosts, but also gave them a clothing allowance." (p.340) The CEO was probably hearing the same thing you were - the repetition. Had she given some evidence of other places that have the same pay for hosts and servers, plus some, that would made her proposal more thought provoking. The CEO is not going to want to please just their hosts, and so had she been more blunt in saying the competition would increase amongst both parties, would have made her argument stronger.

P.S. Have fun in Boston!

Alex Meregaglia said...

Brittney-

For the most part, I agree with your analysis of the proposal for hosts to receive tips. I like that you pointed out that the author used exact facts and figures to back up her argument. That really helps to ground her proposal and shows that she knows what she’s talking about. However, I believe that it was more effective than a 6 or 7, as you rated it. The way it was set up was very professional and made logical structure in its structure. It gives plenty of background information, succinctly states the proposal, and then qualifies with reasons for the proposed change. The only negative I found about the article was that the author didn’t fully explore the rebuttals that the company will possibly make. She slightly goes into this, but not as in depth as I think they should have. While it is not perfect, it’s still very good so I would give it a 9.